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House Rules

Ostend Hub is a shared workspace and meeting venue. To keep it pleasant, professional, and safe for everyone, we ask you to observe the following house rules.


1. Mutual respect

  • Be respectful towards other users, visitors, and staff.
  • Disruptive, aggressive, or intimidating behavior is not tolerated.
  • Be mindful of the peace and concentration of others, especially in coworking zones.
  • Phone calls should be made discreetly or in designated areas.

2. Use of spaces

  • Only use the spaces for which you have a reservation.
  • Leave workspaces, meeting rooms, and event spaces neat and orderly.
  • Furniture and room layouts may only be rearranged upon consultation.
  • Smoking is strictly prohibited inside the building (including e-cigarettes and vapes).

3. Equipment & infrastructure

  • Treat all materials, furniture, and technical infrastructure with care.
  • Only use equipment for its intended purpose.
  • Damage, defects, or malfunctions must be reported immediately.
  • Intentional damage, misuse, or negligence may be charged to the user.

4. Kitchen & kitchen appliances

The kitchen is a shared space. We rely on everyone’s responsibility.

  • Leave the kitchen clean after use.
  • Clear used plates, glasses, and cutlery immediately.
  • Clean appliances (coffee maker, microwave, refrigerator, dishwasher, …) after use.
  • Do not leave food remnants or trash on tables or countertops.
  • Only consume your own food, unless agreed otherwise.
  • Ostend Hub is not responsible for the loss or disappearance of personal food items.

5. Waste & cleanliness

  • Sort waste correctly according to the provided recycling bins.
  • Do not leave any trash in workspaces or meeting rooms.
  • Large quantities of waste (e.g. after events) must be properly disposed of.

6. Visitors

  • Visitors are welcome, provided they are registered in advance where required.
  • The user remains responsible for the conduct of their visitors.
  • Visitors must also respect these house rules.

7. Safety

  • Always follow the safety instructions in the building.
  • Emergency exits must remain unobstructed at all times.
  • Bringing dangerous, illegal, or flammable substances inside is prohibited.
  • In emergencies, everyone must evacuate the building immediately according to instructions.

8. Theft & unauthorized use

  • Theft, attempted theft, or taking property without permission is strictly prohibited.
  • Unauthorized use of spaces, materials, or infrastructure may lead to immediate suspension or denial of access.
  • In case of serious violations, Ostend Hub may take further legal action.

9. Liability

  • Ostend Hub is not liable for loss, theft, or damage to personal property.
  • Never leave valuable belongings unattended.

10. Sanctions for non-compliance

In the event of failure to comply with these house rules, Ostend Hub reserves the right to:

  • temporarily or permanently deny access,
  • cancel the reservation without refund,
  • charge for any damage or additional expenses incurred.

11. Final provision

These house rules are here to create a pleasant, professional, and respectful environment together.
Have any doubts or questions? Feel free to reach out to us.